Screening Overview
All new integrations using the Screening API require an additional onboarding process. Please contact our team to begin the onboarding process for screening integration.
Use the Screening API to retrieve screening requests, view their details, and submit updated results.
Key Concepts
Screening Information
Using a given API key, external screening providers can:
- Retrieve screening requests: Get a list of screening requests that are ready to process
- Access detailed screening data: Pull comprehensive information for each request, including rent amounts, applicant details, and other screening data
- Submit completed results: Upload finished screening results back to Fortress once processing is complete
Screening Methods
Each property has one or more configured screening methods (e.g., credit check, criminal background check, eviction history). When submitting screening results:
- You must provide results for all screening methods configured for the property
- Each screening method result includes:
screeningMethodId: The ID of the screening methodstatus: The result status (APPROVED, DECLINED, PENDING, etc.)notes: Optional notes about the screening method result
- The number of screening methods in your request must match the number of methods associated with the screening request
Integration Flow
The typical integration flow for screening providers follows these steps:
Step 1: Retrieve Pending Screening Requests
First, retrieve the list of screening requests assigned to your organization. Filter for requests with IN_PROGRESS status to get only the requests ready for processing:
This returns an array of pending screening requests:
Step 2: Get Detailed Screening Information
For each pending request, retrieve the complete screening details including customer and household information:
This provides all customer/household-related data necessary for screening, including the screening methods configured for the property.
Step 3: Process the Screening
Use the retrieved information to perform your screening checks (credit check, criminal background, eviction history, etc.).
Step 4: Submit Screening Results
Once processing is complete, submit the results back to Fortress:
Important Notes:
- The number of
screeningMethodsin your submission must match the number of methods in the screening request details, or the request will be rejected - The overall
statusfield represents the final screening result (APPROVED, DECLINED, etc.) - Each screening method has its own
statusrepresenting the result of that specific check - After submission, the screening request status changes from
IN_PROGRESSto the status you provided - Results are immediately reflected in the Fortress UI for property managers to review
Available Endpoints
Example: Creating Screening Results
When creating screening results, you must provide individual results for each screening method configured for the property.
Important: The screening request response includes the screeningMethods array which shows all methods configured for the property. Your submission must include results for each of these methods.

