Fortress also supports integration through scheduled data exports delivered via SFTP. This is currently the best option for downstream analytics workflows that need bulk data in files instead of API calls.
Upon request, Fortress provisions an SFTP folder for each organization to access its exported data. Refresh cadence varies based on integration needs.
The following diagram shows the data export integration flow.
Fortress supports two export delivery modes:
Full load A full snapshot file for a topic (for example, Activities or Work Orders) is delivered.
Change detect (CDC) A full snapshot file is delivered first. After that, additional files include only row-level changes for that topic.
Exports are organized by organization and topic folder.
Equivalent parquet exports use the same path pattern with .parquet file extension.
Based on a typical organization export location, you may see folders such as:
Full-load and CDC files for a topic might look like:
In CDC mode, incremental files follow YYYYMMDD-HHMMSSfff ordering.
Exports can be delivered in either of the following formats:
csvparquetcsv or parquet).See the Change Data Capture (CDC) page in this section for operational details, including operation precedence and row ordering requirements.